Technical Summary:

Hardware:

HPC Dell Servers (AMD & Intel), HP/Sun/SuperMicro Servers, SAS/SATA/SSD/NVMe Storage Arrays (Dell/Nexsan/Tintri/Dell EMC Isilon/NetApp), Backup Accelerators, LTO 5/6/7 Tape Libraries (Quantum/HP/SpectraLogic), Enterprise Grade IP/KVM Switches, Enterprise Grade Cisco equipment (Switches/Routers/VPNs/Wireless Controllers/Access Points/Call Managers), CheckPoint Firewalls

Operating Systems:

Ubuntu (9-22.04), Rocky 8, CentOS (5-8), RHEL (4-8), Fedora (14-36), Debian (6-11), Solaris 10/11, SLES 15, Android (2.2-13), Windows (XP – 11), Windows Server (2000-2022), Kali (1.0-2021.2), BackTrack (3-5R3), OpenSUSE (11.x-12.x).

Linux Applications:

Apache (2.2/2.4), Bash, BIND9, Ceph (Infernalis-Nautilus), CIFS, Clang, CMake, Cockpit, Docker, Environment Modules, Exceed TurboX, FIO, GCC, Git, Icinga 2, Linux KVM/QEMU/libvirt, LLVM, Make, MySQL (5.5-8), Nagios, NFS, Nginx (1.7-1.20.0), Ninja, Nmap, Novell Filr (1.x-2.x), OpenSSH, PHP (4.x-8), PostgreSQL 7-13, PowerDNS 4.x, Samba/Winbind 2-4, Sendmail, tcpdump, virsh, virt-manager, VMware ESXi/vSphere/vCenter (3.5-7.2), VNCserver, Wireshark

EDA/CAD Applications Supported:

Achronix, Agnisys (DVinsight), Altair (Flowtracer, Accelerator), Ansys (Sentinel), Cadence (Virtuoso, Innovus, Allegro, EMX), IC Manage, Intel (Quartus Prime), Mentor Graphics (Calibre, Questasim, Modelsim), Siemans (Apogee, Calibre, Crosscheck/Crossfire, ModelSim, Questa, Tessent), Synopsys (Design Compiler, HSPICE, IC Validator, PrimeTime, Saber, Synplify Pro, Verdi, VIP, VCS), Xilinx (Vitus, Vivado)

Windows Applications:

Active Directory (2003 – 2019), Azure Active Directory, Azure DevOps, Hyper-V (2008R2-2022), IIS (6-10), Intune, MSSQL Server (2008-2016), Office 365, SharePoint Online, SharePoint Server (2007-2013), Stream, Symantec Backup Exec 2010 & 2013, Symantec NetBackup (6.x-7.x), Teams, Veeam (6-9.5)

Additional Applications:

3CX v16, Adobe Express, Adobe Rush, AppSheet, Cisco Unified Communications Manager 10.5/11, Figma, Google Workspace Enterprise Plus, JAMF, Lightroom, Okta, Photoshop, ScreenConnect, Solarwinds (with DPA/LEM/NTA/NCM/NPM/NTM/SAM/VMAN/VNQM modules), VMware Workspace One, Wowza 4.x, Wrike, Zoom

Experience:

MICROSOFT/AMS DATASERFS | August 2021 – August 2022

Linux Administrator

• Monitored over eight thousand hosts, both on premises and in Azure, and resolved issues that arose that prevented engineers from working.
• Extensive troubleshooting of user environments, system configurations, unexpected system reboots, remote session crashes, and resource exhaustion problems.
• Compiled Linux packages (GCC, libxml2, libxslt, crystal, libboost, vi/gvim, etc.) from source to minimize dependencies on external repositories and make specific versions available to the engineering teams.
• Managed an extensive library of production CAD and EDA tools as well as their environment files, licenses, environment module files, and resource definitions.
• Worked with EDA/CAD tool vendors to debug environment and configuration issues.
• Authored content, aggregated existing documentation, and administered a subsection within the team’s SharePoint site consisting of text, images, and video guides for the connectivity applications Exceed TurboX and VNCserver.
• User lifecycle administration (account creation and retirement, group modification, permission management, etc.).

VULTR HOLDINGS LLC & CONSTANT HOSTING | July 2018 – April 2021

Systems Administrator

• Managed a Linux KVM virtual machine farm consisting of 10K+ hosts spread across 17 locations globally.
• Re-engineered company’s Active Directory to make it the single point of truth for employee and hardware management for integration with Okta, Google Workspace (GSuite), and VMware Workspace One.
• Functioned as an escalation point for troubleshooting tier three incidents and advanced system hardware issues.
• Developed and implemented procedures for software and hardware acquisition and inventory tracking as well as license distribution.
• Ensured that all Windows and VMware server operating systems, software, and procedures aligned with industry standards and allowed for seamless future growth.
• Installed upgrades/patches, monitored system and application health using industry standard tools, and routinely reviewed system security.
• Earned a 98%+ approval rating from customers over 90K+ ticket replies delivered in just over two years.
• Trained new Systems Administrators on network operations including host management, troubleshooting methods used in the environment, and notification/communication procedures about downtime/outages. Key member in training course development and expansion of in-house documentation.
• Led in-house and remote data center technicians in a large-scale Linux server rehab project that resulted in revenue for the company. The project paid for itself with the generated revenue in about 6 months.
• Lead the company’s internal IT department after being laterally promoted which came with daily Active Directory, Okta, Azure AD, Intune, and Workspace One user administration tasks as well as Windows infrastructure and corporate hardware management.

PRINCETON THEOLOGICAL SEMINARY | March 2014 –March 2017

Open-Source Specialist & Network Systems Specialist

• Managed the residential campus environment consisting of over 250 Windows, Linux, and Solaris servers, more than 100 Cisco switches, and a user base of over 200 staff members and 550 students.
• Deployed, upgraded, and maintained applications used by students, faculty, and alumni such as EZproxy, BibleWorks, and Blackboard as applications used by or to support staff like VMware ESXi, Veeam and Exchange.
• Saved thousands of dollars in Ektron CMS and Windows Server licensing fees by migrating department websites to WordPress sites running on on-premises Linux servers. Tuned Apache, MySQL, and OS settings to increase performance, wrote scripts to ensure smooth server reboot functioning, set up application and OS monitoring, and answered or resolved all Linux related concerns and inquires.
• Responsible for all virtual machine, physical server, and switch/router configuration backups to disk and tape as well as verification of the validity of said backups.
• Phone IP/PBX (VoIP/PSTN) Administrator with tasks such as configuring DID blocks, user management, troubleshooting phone deployment issues, SIP trunk monitoring, and billing report creation using Cisco UCM and MindCTI. Primary point of contact for the onsite hotel’s guest management system’s interoperability with the PBX and POTS lines.
• Domain administration tasks such as changing group permissions, creating GPOs, creating/updating DNS entries, and ensuring that only authorized changes occurred. Co-lead two functional domain level upgrades on a monolithic directory.
• Integrated more Open-Source software into the environment to lower licensing costs for a handful of expensive systems and to give departments a method to get their desired Open-Source software applications deployed.

MICROSOFT/AMS DATASERFS | June 2012-February 2013

Linux Systems Administrator

• Troubleshooting and resolving issues preventing Microsoft hardware engineers from using the environment needed to perform their work.
• Participated on rotating on-call weekend support.
• Built specialized workstations designed specifically for interfacing with FPGAs and provided support with common Linux tasks such as using Minicom, mounting shares, and managing permissions.
• Performed archive administration duties that included adding new devices to the backup system, tape rotation, data verification, and fiber channel SAN management.
• Responsible for all the silicon business unit’s SharePoint Server related backups.

Education:

KAPLAN UNIVERISTY | Bachelor of Science in Information Technology

Honors: Magna Cum Laude

Technology Chair of Ambassadors and Leaders (September 2011- July 2012).

Member of Kaplan University Iota Sigma Tau, Alpha Beta Kappa, Golden Key International Honor Society, and the Association for Computing Machinery.